More Information About Our Recent Site Changes

 

Why have you decided to stop selling products on Slipxsolutions.com. Is SlipX Solutions having financial issues?

No. Our business is financially sound and growing profitably across multiple sales channels. We’re simply choosing to focus our energy and resources in the parts of our omni-channel business that are the most profitable and promising. The simple truth is that we can get you your favorite SlipX Solutions products faster and more affordably via Amazon.com than we can by shipping them to you out of Traverse City, Michigan.

Where can I still find SlipX Solutions products online?

Our entire product assortment is available for purchase on Amazon.com. Click here to visit our Amazon store page.

Many of our popular products are also available for purchase on:

What should I do if I need to return a product that I purchased previously on Slipxsolutions.com?

Products previously purchased on Slipxsolutions.com will continue to be supported by our friendly, accessible, US-based Customer Care team. For questions about returns, exchanges, or other order-related questions, please reach out to us directly at customercare@slipxsolutions.com. We’re here to help!

If you made your SlipX purchase on any of our marketplace partner sites (like Amazon.com, ebay.com, or Walmart.com), please continue – as always – to handle any returns or exchanges directly with the marketplace you purchased from.

I currently have a Slipxsolutions.com online account. What’s going to happen to my customer information?

In order to continue to provide excellent customer care, we will retain order-specific data from previous site purchases so that we can assist customers with returns, exchanges, and questions about older orders. If you would like to request that all information about you (including past order details) be destroyed following our website transition, simply reach out to us at  customercare@slipxsolutions.com and we will work with you to eliminate all of your Personally Identifiable Information (PII).

I am currently signed up to receive e-mails from Slipxsolutions.com. Will you continue to send out new product announcements and sale notifications?

Yes! We will continue to e-mail occasional offers, discounts, and new product announcements to customers who wish to receive them. If you would like to be removed from our mailing list (*for any reason), simply use the Unsubscribe link at the bottom of any SlipX Solutions e-mail, or contact us at customercare@slipxsolutions.com and we will work with you to make that happen.